Questions that keep coming back
The answers below are the same ones you would get in a first conversation. If your question is not here, just send it.
Working together
Certainly. Mark, identity and printed matter are a full engagement in their own right. It works the other way round too: where an identity already exists, the work starts at its digital expression and the brand is left alone.
It depends on the level. With Arobas One you supply the logo, the copy and the imagery, and all the work goes into the design and the build. On the larger engagements the brand is made here and what I mostly need is your time: a conversation at the start, and a clear answer at the moments where something has to be chosen. Copy can be written here or come from you, and we settle that up front so nobody is waiting on the other.
Several, each shown at full size and down to the favicon, with a recommendation alongside. You choose one, and we refine it together until it is right.
Gladly. Imagery and words from someone who already knows your business are almost always stronger than anything from a stock library. They get the guidelines of the identity, so what they make and what is built here belong to the same brand.
Yes, and it is a separate practice, built since 2014. It is not priced as a package but agreed per engagement, with a day rate or a fixed fee per hire. What it covers is on the Expertise page.
How it runs
With an hour of conversation, no obligation. A quote follows with a fixed price and a written scope, so before anything starts you know what is in and what is not. On larger engagements payment is spread: part at the start, the rest on delivery.
Two to four weeks for a mark and a complete identity. A single page is usually live within one to two weeks. A full multilingual site takes three to six weeks, depending on how quickly the copy and the photography are ready.
One with Arobas One. On the larger levels the number sits in the quote, and in practice it comes down to two or three rounds per phase. Rounds are there to refine, not to start over: that is why the direction is settled together first and only then worked out.
After delivery
You do. The brand, the source files, the code and the domain are in your name and stay there, even if we stop working together later. There is no licence tying you to Arobas and nothing is held back to make you come back.
Yes. The code is delivered on GitHub and the site runs on Vercel. Small changes can come back here, or a simple CMS connection is set up so you make them yourself.
Three things, and they stand apart. You pay your domain straight to the registrar, and what it costs depends on the extension: a .be, a .com and a .eu each sit at a different price. If you already own a domain, you already know that figure. Hosting runs on Vercel, on a professional account of 20 euro a month. And if you want updates, backups and small changes handled here, Arobas Care starts at 95 euro a month and Arobas Support at 150 euro a month. Without a contract the rate is 85 euro an hour.
Faults in the work delivered here are put right at no charge. That is separate from any contract and has no time limit. If the cause lies elsewhere, in a third-party service or a change someone else made, you are told what it is and what it costs before anything happens.
Technology and languages
Dutch, French, English and Italian, all four spoken here. Sites are multilingual from the start, so another language can always be added later.
Neither. Every site is written in code and designed to measure. That takes more work up front and delivers a site that loads faster, lasts longer and is not stuck with whatever a theme happens to allow. There is no row of plugins hanging off it either, each able to break on its own or ask for a monthly licence.
The technical side is in place: every page has its own title, description and canonical URL, the language versions point at each other, there is a sitemap, and structured data about your business is included. That is the foundation search visibility grows on. It is not a promise of first place, because that depends on your market, your competition and what you keep publishing after launch.
Another question?
A short email is enough. A reply usually comes the same day.