These terms apply to every quotation and every assignment of Arobas Consulting BV. They are set out here so you know in advance where you stand, in plain language wherever that is possible.
Last updated on 25 August 2026
Arobas Consulting BV, with its registered office at Prieelstraat 13 bus 401, 1730 Asse, registered under company and VAT number BE 1017.249.589. Reachable at andy@arobas.be and through arobas.be.
Referred to below as Arobas. The other party, who accepts a quotation or gives an assignment, is referred to below as the client.
These terms apply to every quotation, every assignment and every agreement between Arobas and the client, whether it concerns branding, a website, printed matter, hosting, maintenance or talent acquisition.
Deviations apply only if they have been agreed in writing. The client’s own purchasing conditions do not apply, not even when they appear on a purchase order or in an annex.
A quotation remains valid for thirty days, unless it states otherwise. All amounts are in euro and exclusive of VAT.
The rates on this website are indicative prices that show the order of magnitude. They are not an offer and do not bind Arobas. What counts is the price in the quotation, and that price is fixed as soon as the client accepts it in writing or by email.
For projects, forty per cent is invoiced at the start and the balance on delivery. Subscriptions for hosting, maintenance and support are invoiced monthly in advance. Invoices are payable within fourteen days of the invoice date.
For a client acting in the course of a profession or a business, an unpaid invoice gives rise by operation of law and without any notice of default to the statutory interest for late payment. On top of that comes fixed compensation of ten per cent of the outstanding amount, with a minimum of one hundred and twenty-five euro.
For a client who is a consumer, Arobas first sends a free reminder with a period of fourteen calendar days. Only after that are interest and a penalty clause due, within the limits of Book XIX of the Belgian Code of Economic Law.
As long as an invoice remains unpaid, Arobas may suspend further performance of the assignment after giving notice.
A project calls for cooperation: texts, images, logos, access to the domain or the hosting and timely feedback. Any deadlines mentioned are estimates and move accordingly when that material arrives later.
The client warrants that it has the right to use the material it supplies. Arobas is not liable for claims by third parties regarding texts, photos or trademarks that the client provides itself.
Every package includes two rounds of feedback per delivery phase. Anything that changes after that, or anything that falls outside the described assignment, counts as additional work.
Additional work is estimated in advance and is only carried out once it has been approved. It is charged at the applicable hourly rate, which is shown on the pricing page.
After delivery, the client has ten working days to report in writing what is not right. If no such report follows, the work counts as accepted.
A website that goes live at the request of the client likewise counts as accepted.
As soon as all invoices for the assignment have been paid, the economic rights to the delivered work pass to the client: the logo, the visual identity, the printed matter and the code of the website. Until that moment, all rights remain with Arobas.
Licences from third parties fall outside this. Fonts, image libraries and paid software are purchased in the name of the client and follow their own licence terms.
Proposals, sketches and directions that were not chosen remain the property of Arobas.
Arobas may show the delivered work as a reference, on its website, in a portfolio and on social media, unless the client objects to this in writing beforehand.
Subscriptions run per month and can be ended with effect from the close of the current month, without any cancellation fee. If neither party says anything, they simply continue.
Hours from a support contract that are not used within a month carry over for one month and lapse after that. Extra hours are charged at the applicable hourly rate.
Hosting, domain names and certificates are supplied by external parties. Arobas keeps track of them but is not liable for interruption, price changes or discontinuation by those parties.
For recruitment assignments, a day rate or a fixed price per hire is agreed for each assignment, together with any guarantee period. Those arrangements are set out in the quotation or in the agreement and take precedence over what is stated here.
Candidate data is confidential. The client uses it solely for the vacancy concerned and does not share it with third parties.
Recruitment is an obligation of means. Arobas works in a structured way and reports on progress, but cannot guarantee a hire.
Both parties treat what they learn about each other as confidential and use it only for the assignment. That obligation continues to apply once the assignment has ended.
Arobas delivers its work to the best of its ability. Liability is in any event limited to the amount invoiced for the assignment concerned, or, in the case of a subscription, to the fees for the last three months.
Arobas is never liable for indirect damage, lost profit, reputational damage or loss of data, nor for defects in services from third parties such as hosting, domain registration, payment providers or printers.
Nothing in this article limits liability for fraud, intentional fault or injury to persons.
Either party may end the agreement when the other party is seriously in breach and does not put this right within fourteen days of a written notice of default.
If the assignment is stopped, the work delivered up to that point remains payable, together with the costs Arobas has already incurred.
Events that lie beyond the control of a party and make performance impossible or unreasonably burdensome suspend the obligations for as long as they last. If the situation lasts longer than sixty days, either party may end the agreement without compensation.
A client who is a consumer and who concludes the agreement at a distance or away from the business premises has fourteen calendar days to reconsider, counting from the conclusion of the agreement. An email to andy@arobas.be is enough to make use of that right.
If the consumer expressly asks for the work to start within those fourteen days, then on withdrawal the part of the assignment carried out at that moment is payable. If the assignment has been performed in full with the consent of the consumer, the right of withdrawal lapses.
How Arobas handles personal data is set out in the privacy statement on this website. If Arobas processes data on behalf of the client, both parties conclude a data processing agreement for this.
Belgian law applies to every agreement.
In the event of a dispute, both parties first make contact to work it out together. If that does not succeed, the Dutch-speaking courts of the judicial district covering the registered office of Arobas have jurisdiction. A consumer keeps the right to bring the matter before the court of their place of residence.